In the statewide California Medical Interpreter Pilot Project, Monterey Language Services received the highest ranking among participating medical interpreter providers. Our interpreters supported clinics serving patients with limited English proficiency through this initiative, led by the California Department of Health Care Services under SB 165 (Atkins, 2019, Chapter 365). Please see the success story here: https://www.montereylanguages.com/blog/medical-interpreter-pilot-project-independent-findings-and-operational-insights-5214 […]
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Testimonials from California DHCS: MIPP
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Topics: General Tags: Administrative burden reduction, administrative guidance, Bilingual staff limitations, california department of health care services, California healthcare, California medical advantage, California medicine, California patient satisfaction, care navigation, care quality, chronic condition management, CLAS, clinical indicators, clinical staff support, colorectal cancer screening, Contra Costa health, Contra Costa medical, cost saving, Culturally and Linguistically Appropriate Services, depression follow-up, DHCS, diagnostic accuracy, Diagnostic clarity, DiD analysis, Difference-in-Differences, Difference-in-Differences methodology, early disease detection, efficient communication, evidence-based healthcare, face to face interpretation, family interpreters, framework, health disparities, Health Equity, Health literacy improvement, Healthcare cost containment, Healthcare equity legislation, healthcare policy, Healthcare workflow optimization, in-person interpretation, informal interpretation, Interpretation, interpretation modalities, interpreter difference, interpreter doctor relationship, interpreter doctor teamwork, interpreter provider relationship, language access planning, Language access rights, Language Barriers, Language-based health disparities, LEP, LEP Support, Limited English Proficiency, Limited English Proficiency support, Los Angeles health, Los Angeles medical, medi-cal, Medi-Cal managed care standards, Medical EHR data analysis, medical errors, medical interpretation difference, medical interpretation services, medical Interpreter, medical interpreter accuracy, medical interpreter cost saving, medical interpreter difference, Medical Interpreter Pilot Project, Medical navigation assistance, Medical return on Investment, Medical ROI, medical translation cost saving, medical translator, medical translator accuracy, medication instructions, MIPP, MLS, Monterey Language Services, necessity of interpreters, necessity of translators, non-verbal communication, Non-verbal cue detection, operational efficiency, OPI, OPI vs in-person, Over-the-Phone Interpreting, Over-the-Phone Interpreting vs in-person, patient agency, Patient anxiety reduction, patient engagement, patient outcomes, patient satisfaction, Patient-provider communication, Preventative care utilization, preventive services, Rare Languages, reccomendations, Reducing medical malpractice risk, section 1557 compliance, service-delivery, statewide health planning, streamlined communication, systemic challenges, testimonials, Title VI health requirements, tobacco screening, Translation, translation accuracy, translator doctor relationship, translator doctor teamwork, translator provider relationship, Treatment adherence, treatment plan comprehension, UC Berkeley, UC Berkley evaluation, untrained staff, Value-based care delivery, Video Interpretation, Video Remote Interpreting, Video Remote Interpreting alternatives, VRI, VRI alternatives, workflow disruption
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