Our office has several approaches to hybrid meetings. We own a Polycom system, which allows users to securely connect with their partner’s IP address for meetings. We also use applications such as Skype, Zoom, Google Meet, Webex, and Teams to provide virtual rooms for interpretation sessions.

Not all businesses are equipped with reliable tools and technology, or some customers or workers may be traveling in the Monterey area and not have reliable means to join meetings. Well, we can help you.

At Monterey Language Services, we offer conference room rental. Gather with your customers or employees both in-person and in hybrid fashion to make the most of your business ventures.

If you are looking for conference room space to rent out, or if you need interpretation services for your meetings, please reach out to us at montereylanguages.com or at 831-655-3460. We would be happy to help.

First, the host should not be using a free account. The free account comes with many features, but it does not come with the interpretation feature enabled. The easiest way to do this is to upgrade to a business account. Along with a variety of features, the interpretation function is enabled on student and business accounts. Also, be sure to have Zoom updated to its latest version. The interpretation function did not come to the program until later versions, so older versions will not be able to use it. There are many clients who do not realize this and are confused as to why they cannot use interpretation despite perfectly following the instructions.

The next step is to make sure that the interpretation function is enabled. To do this, the host will need to go into the web portal for Zoom and sign into their account. From there, they will need to go into Settings and then go to In Meeting (Advanced). If there is no option for this, you will need to contact Zoom support to have it enabled. After you go into In Meeting (Advanced), all you need to do is scroll down to Language Interpretation and add the languages you need. Just note that you can add as many languages you want to the list of languages, but in a meeting, you can only set up a maximum of five at once.

After enabling the interpreter function and adding the desired languages, it is time to add the interpreters. While still in the web portal, navigate to Schedule a Meeting, and after setting up the meeting as you like, then scroll down to Interpretation and check the box for Enable Language Interpretation. In that same section, there should be a box where you can add an interpreter by their email address, and you can add what language they will be speaking. When you do this, be sure that the interpreter is using a Zoom account that is linked to the email that you put in. If they use a different account, then be sure to ask them for that email address so that you can add them.

Finally, you can launch the meeting. After the meeting is launched, have the interpreter(s) join, and then in the meeting controls, you should see Interpretation. Click on that and you will be able to add and remove interpreters as necessary. If the interpreters are not appearing, make sure that they are properly added, on the right account, and that you have the latest version of Zoom. If you follow all these instructions, then you will be on the way to a successful Zoom interpretation session!

Interestingly, this specific order might not affect translators all that much. Most translators already complete most of their work remotely. Translation does not need to be done in person, so many translators live in their home country, or in a country whose language they translate into.

Interpreters are significantly and directly impacted by the COVID-19 virus and stay-at-home orders. While there are remote interpretation services (such as phone and video interpretation), a majority of interpreters still complete most of their work in person. This is no longer possible for most interpretation jobs. In order to support interpreters, LSPs and the interpreters themselves should work with clients to set up remote services, including video and phone interpretation. There are many online platforms available, which our interpreters are familiar with. They are ready to offer services using these platforms, so that they can still provide necessary interpretations in a safe way.

Of course, this stay-at-home order doesn’t just affect linguists. It affects everyone who works in the companies that provide language services: project managers, vendor managers, localization engineers, sales teams, etc. At Monterey Language Services, we have many years of experience in working from home. While some of our operations do take place in our physical Monterey office, we also have several employees who already work remotely full time.

Working from home presents a major lifestyle change for many people. It does require people to learn how to balance life and work and how to maintain their energy and strive to reach their goals at work. In our experience, when employees are working remotely, it is not important to track employees’ actions and tasks every minute of the day; micromanaging is not an effective strategy. Rather, it is about everyone having a common goal and working toward that common goal comfortably yet effectively. It’s about managing tasks rather than managing people.

Working effectively from home requires various technological resources. We optimize our technology to help us successfully work from home; we use our virtual private network (VPN) to share and access files, we keep open channels of communication via apps on our work phones, and more. We are working hard to remain available to our clients who need our services, and to provide as much support as we can to the translators and interpreters that we work with.

During times like these, staying connected is more important than ever. We need to support language professionals and continue providing translation and interpretation services, so that people can stay informed and connected throughout the world, even if this connection is remote!

It was quite interesting and enlightening to hear students’ stories. They come from all over the world and have incredibly diverse backgrounds, both personally and professionally. Many students have come to MIIS to begin their careers in the language industry, and show clear excitement for their current course of study and potential career paths. Other students already have years of experience in translation or interpretation, and have come to MIIS to hone their skills in a certain specialty or even to change their career trajectory entirely, for example by moving from a linguist to a project manager. Whatever the case may be, we were happy to connect with these talented people.

Students at MIIS, whether they are studying Conference Interpretation, Translation and Interpretation, or Translation and Localization Management all share a passion for languages and a keen desire to put what they are learning at school to work. We are glad to see that so many of these young professionals share our goal of bridging the world’s languages and cultures.

We are always looking for talented freelance translators and interpreters. We are also looking for Office and Project Assistants. During the rapid spread of the COVID-19 virus, Monterey Language Services is poised for action – we have years of experience working remotely. For us, every challenge, downturn, or recession is an opportunity to reflect on what we can do to improve and move up to the next level. While most people and companies are focusing on the tasks at hand or cost cutting, we are thinking about what our contributions to the future would be and if we will be ready when our clients need us. Now is indeed a good time to think about all of this, and try to figure out how we can make better contributions to the environment we are in and to the people who we care about. We don’t lose faith in a crisis, and we believe those who survive the crisis will stand out when the crisis is over. To us, our career is a long journey. What’s most important is that we are ready to help when our help is needed, and staying connected to help each other out in a time like now.