Let’s start with the basics. To connect to a Zoom meeting, you will first need to have Zoom downloaded to your computer or device and installed. Then, you will need the host to send you one of two things— either a link to the meeting or the meeting ID and the password. Some meetings do not have passwords though, but it’s good practice to ask for a password regardless when agreeing to the meeting. Meeting IDs typically follow this format, 000 0000 0000, with a total of eleven numbers. If the client sends you a meeting ID that does not consist of eleven numbers, you should check with them to confirm. Alternatively, if you do not want to connect through the computer or just want audio only, most Zoom meetings come with a phone number with which you can call into as well.

When you connect, there are several things that might happen depending on both your settings and how the host set up the meeting. If it is a large meeting with many people, then it’s possible that the host will have the meeting set up so that they will have to manually let participants into the meeting. This means that when you connect, you will not go directly into the call. Instead, you will see a screen that says that the host will let you into the meeting. When you get into the meeting, depending on your settings, you might join with your camera on and microphone on, or maybe both of them off, or a combination of the two. Be wary of that if you need a minute or two to get settled and do not want to have your microphone or video on when you connect. You can change this before you connect in the settings of Zoom.

When you are in the meeting, you will notice that there are different buttons at the bottom. As an interpreter you most likely will only need to use the buttons to toggle your microphone and video, the interpretation button if the client has it enabled, and of course the end call button when the meeting ends. Moreover, Zoom has a recording function and a function where the program can transcribe what was said during a recording in the target language. This will only work for the target language, which is English by default depending on what language the host has their program in. The transcription is fairly accurate and can be useful if you want to review what was said or translate the questions into a different language.

First, the host should not be using a free account. The free account comes with many features, but it does not come with the interpretation feature enabled. The easiest way to do this is to upgrade to a business account. Along with a variety of features, the interpretation function is enabled on student and business accounts. Also, be sure to have Zoom updated to its latest version. The interpretation function did not come to the program until later versions, so older versions will not be able to use it. There are many clients who do not realize this and are confused as to why they cannot use interpretation despite perfectly following the instructions.

The next step is to make sure that the interpretation function is enabled. To do this, the host will need to go into the web portal for Zoom and sign into their account. From there, they will need to go into Settings and then go to In Meeting (Advanced). If there is no option for this, you will need to contact Zoom support to have it enabled. After you go into In Meeting (Advanced), all you need to do is scroll down to Language Interpretation and add the languages you need. Just note that you can add as many languages you want to the list of languages, but in a meeting, you can only set up a maximum of five at once.

After enabling the interpreter function and adding the desired languages, it is time to add the interpreters. While still in the web portal, navigate to Schedule a Meeting, and after setting up the meeting as you like, then scroll down to Interpretation and check the box for Enable Language Interpretation. In that same section, there should be a box where you can add an interpreter by their email address, and you can add what language they will be speaking. When you do this, be sure that the interpreter is using a Zoom account that is linked to the email that you put in. If they use a different account, then be sure to ask them for that email address so that you can add them.

Finally, you can launch the meeting. After the meeting is launched, have the interpreter(s) join, and then in the meeting controls, you should see Interpretation. Click on that and you will be able to add and remove interpreters as necessary. If the interpreters are not appearing, make sure that they are properly added, on the right account, and that you have the latest version of Zoom. If you follow all these instructions, then you will be on the way to a successful Zoom interpretation session!

We are already at the point where technology can make this possible with just an app that can be used on any device – tablet, smartphone, laptop or desktop. Our VRI services make sure that an interpreter is just one click away.

Technology such as Skype and Google Hangouts are very popular. However, the downside is that they are not known for being secure, private or reliable, but security, privacy, and reliability are absolutely necessary to serve medical and legal industries.

Monterey Language Services’ video conferencing capabilities are in compliance with HIPPA regulations and meet all the requirements set by the court.  Working together with medical and legal interpreters, technical and project management teams, we provide a solid infrastructure for video remote interpretation serving hospitals, clinics, legal offices, and business nationwide and worldwide.

One of our missions is to assist communication in the mobile age. Through modern video and audio systems, we are one step up to bridge the world’s languages nationally and globally.  See http://www.montereylanguages.com/video-remote-interpretation-services.html

Monterey Language Services strives to provide the highest quality of translation and interpretation services. Please feel free to contact us for more information.

Interpretation, however, can mean many different things. It can be in-person, when interpreters travel on-site, to hospitals and doctors’ offices or to conference, including seminars, workshops, and trainings. They provide consecutive or simultaneous interpretation, using transmitters and receivers or, alternatively, the booth, or even simply through whisper interpretation.

Interpretation can also be done from a distance. One option is using a video conferencing system, which can provide private and secure communication that meets medical and legal industry requirements. Another option is Video Remote Interpretation through the use of a tablet, smartphone, laptop, desktop or HD.

We offer all of these options, and more. It is our goal to provide a full line of interpretation services, including any necessary equipment, Spanish to ASL relay, etc. Which method of interpretation would better serve your needs? No matter what it is, you can always find it here at Monterey Language Services.

Last week, Monterey Language Services helped a client to interact with a court in the Midwest via video conferencing. In order to have a video conference with the court, we need to meet all their requirements.

Our professional video conferencing services include high-quality industry-standard equipment, conference rooms, privacy and security, fiber optic internet connection, IP-to-IP, and technical support.

Video conferencing programs such as Skype are everywhere, yet they don’t comply with the industry standards required by the court.

Check out our webpage: http://www.montereylanguages.com/video-conferencing-services.html

Monterey Language Services hosted a successful two-day video conference about a legal deposition between the East and West Coasts this week in high-definition IP-based format. 

Video Conferencing has been around in its recognizable form since 1968.  Originally used by NASA for astronauts to talk to people on earth, it expanded in the 1980s, as personal computers became a common occurrence.  With the rise of the Internet in the 1990s, more efficient technologies were developed.  With the creation of free Internet services like Skype and iChat in the 21^st century, videoconferencing has become an almost daily routine for millions of people.

There is a difference between home video conferencing and professional video conferencing.  Home video conferencing of course refers to peoples’ everyday usage of free Internet services to communicate.  Professional video conferencing refers to high-definition video and high-quality audio, with both the image and voice coming through very clearly.  This is made possible by the use of dedicated, expensive equipment and infrastructure.  Therefore, you do not have to worry about losing the Internet connection, but rather focusing on closing the business deal.

Monterey Language Services provides professional video conferencing services, including technical know-how, industry-standard equipment such as Polycom, large conference rooms, and direct IP-to-IP or bridge calls with fiber optic support, all of which allow you to hold successful and professional video conferences with clients and colleagues who are located elsewhere.

Check out our webpage: http://www.montereylanguages.com/video-conferencing-services.html