At Monterey Language Services, we do not only provide interpretation services, but also interpretation AV equipment to facilitate understanding. We regularly provide transmitters, receivers, headset microphones, and headsets for simultaneous interpretation events. Transmitters and headset microphones are for the interpreters, and the receivers and headsets are for your visitors. Within seconds, the equipment can be set up and adjusted to your visitor’s comfort.

By using our equipment, the speakers do not need to pause for the interpreters to catch up— instead, they can keep speaking. Simultaneously, the interpreters relay the information to your visitors in their native language. This way, your visitors wearing the receivers and headsets can receive information via the interpreter. At the same time, the audience of the main language does not hear the interpretation and can better focus without any distractions. As a result, the communication at your event will be more effective, and the speech and/or conversations will proceed smoothly and seamlessly.

When we receive a request for interpretation at an event, we gather all relevant information for the event: date, location, language, number of attendees, anticipated length, subject matter that are required for the work.

For smaller events, we provide receivers and headsets for the audience, where the interpreters are able to follow the audience and keep mobility from one location to another. For larger events, we use Interpreter Consoles, where the interpreter stays in a booth to relay information to a larger number of event-goers who speak different languages. We also use a hybrid mix of portable equipment with fixed stations. Please feel welcome to email us to find out more at info@montereylanguages.com

Just as we provide the most suitable interpretation equipment to fit different situations, we ensure to assign interpreters who are experts in the field of your event. For effective interpretation, especially simultaneous interpretation events, multiple interpreters are often needed and we send only those who are knowledgeable in the subject matter. For example, conference interpreters usually specialize in a particular subject, whether it is IT, Business, International Tech Reseller meetings, Product Training, Marketing, or Finance, etc.

We’ve provided services for top tech companies with our portable equipment including for visitors from Latin America and Asia. We’ve provided for large marketing and conference events with interpretation console equipment. Our methodology works. Our easy-to-use and effective equipment, knowledgeable interpreters, and detailed planning rise high to each and every occasion. We owe it to our clients to provide the very best, after all.

Recently, Monterey Language Services provided simultaneous Spanish interpretation at a school board meeting. The parents of many students at this school are Mexican Spanish-speaking with a wide range of English proficiency, and the staff had become concerned that these parents were missing out on crucial information regarding school policies.

As a language service provider, we understand the importance of and advocate for information distribution. We jumped at the opportunity and immediately set to locating the most qualified interpreters in the community.

The Search

We have a vast network of interpreters, which allows us to choose the best interpreters for the job. In this case, we ended up picking two interpreters who were local to the area and subject matter experts.

You might be wondering why we assigned two interpreters. For a simultaneous event, it is standard practice to have team interpreters. Given the mental taxation for simultaneous interpretation, one interpreter will speak for a given amount of time (generally twenty to thirty minutes), then take turns with the other interpreter. This way interpreters can take a break, help with another matter at the event if need be, or provide notes or backup to each other.

We thought it was appropriate to assign interpreters from the area, as the interpreters have a closer association with local events and therefore have more enthusiasm in giving back to the community.

The fact that our two interpreters for this assignment are subject matter experts concerning education is another boon, because they know about the ins and outs of the education system.

The Preparation

Our office carries a plethora of equipment for interpretation events, including microphone headsets, transmitters, receivers, and receiver headsets. As a brief rundown, the interpreter usually whispers their interpretation into a microphone headset, which goes through a transmitter to the receivers; the interpreter’s words then are delivered right to the listeners’ ears through the receiver headsets.

We count out the number of headsets, transmitters, and receivers needed, then test each one to ensure that they work. Once all equipment is checked and accounted for, we wipe them with alcohol swabs to assure cleanliness before packing them into foam-lined cases to make sure nothing accidentally gets damaged.

Setup and Execution

Since this was the first interpretation event performed at this school, our office manager arrived an hour before the event. Preparation on-site began with introduction of the equipment to our client, in which we included written instructions for reference.

We also made sure to give the interpreters a place to be where they could see and hear the speakers, as well as see any supplementary material that the speakers put on a television screen. This setup allowed the interpreters to take in all available information so that their interpretation would be as accurate as possible.

Cleanup

Once all equipment was brought back to our office, we took great care to ensure that everything was still working well. Inspecting the equipment after an event can be a delicate process that includes checking for malfunctions, cracks, broken wires, etc. Given that Covid-19 is still a prevalent concern, we clean the equipment with alcohol swabs yet again before storing it.

Another concern is that, as our transmitters and receivers are battery-powered, we check for battery corrosion, which can harm the equipment and cause it to stop working. Leaving batteries for too long inside any equipment can lead to leakage of the hydrogen gas inside, so we always make sure to take batteries out when our transmitters and receivers are not being prepped for use or in-use.

The Result

The school office advertised to parents that there would be simultaneous Spanish interpretation at their school board event, and many of the people coming into the meeting were excited, even those who did not need interpretation services themselves. Spanish speakers eagerly took receivers and headsets, thanking our office manager and interpreters for the assistance. A conversation with a Spanish-speaking teacher revealed that there had been lots of anticipation around this event, and that the schoolboard was eager to provide an even better experience at the next one.

Getting to see how the Spanish speakers were excited about receiving information in Spanish at the same time as the English speakers is very inspiring and this is what helping people with communication is all about. It’s a rewarding experience and we look forward to the next one!

Interpretation, however, can mean many different things. It can be in-person, when interpreters travel on-site, to hospitals and doctors’ offices or to conference, including seminars, workshops, and trainings. They provide consecutive or simultaneous interpretation, using transmitters and receivers or, alternatively, the booth, or even simply through whisper interpretation.

Interpretation can also be done from a distance. One option is using a video conferencing system, which can provide private and secure communication that meets medical and legal industry requirements. Another option is Video Remote Interpretation through the use of a tablet, smartphone, laptop, desktop or HD.

We offer all of these options, and more. It is our goal to provide a full line of interpretation services, including any necessary equipment, Spanish to ASL relay, etc. Which method of interpretation would better serve your needs? No matter what it is, you can always find it here at Monterey Language Services.

A typical interpretation booth has a huge clear glass screen in the front, which is important, as it allows the interpreter to see the speaker and have a better picture of what is going on outside of the booth.

Inside the booth, there is an interpretation system equipped with a microphone, a headset, a control console, and sometimes, a monitor which allows the interpreter to have a closer look at the speaker. The interpretation system usually has a mute button that enables the interpreter to block noises made when he or she needs to talk to other interpreters.

Interpretation inside the booth can minimize disturbance for both the interpreter and the audience. Technology and booths are a nice amenity, yet an experienced interpreter is prepared for any situation.  Monterey Language Services offers a full range of interpretation services, including simultaneous interpretation in a booth. Our mission is to assist communication, whether you prefer simultaneous using a booth, through a whisper, or consecutive interpretation.