An Example

Imagine an elderly woman being brought to a hospital, accompanied by her grandson. The family has only recently moved to the USA from Oaxaca Mexico, but the elderly woman’s first language is Triqui Bajo, an indigenous Oaxacan language. While her grandson understands his grandmother’s speech and can communicate with her, his native language is Spanish.

If an Triqui Bajo interpreter were not provided, the woman would have to speak to her grandson in Triqui Bajo about the pain in her stomach, the grandson relaying her words to the best of his ability in Spanish to the interpreter or hospital staff. Like the children’s version of the “telephone game,” there’s a high chance that some, if not much, information will be lost. As the grandson was not well versed in Triqui Bajo, he may be missing critical vocabulary, such as anything from “fracture” to “pneumonia,” “hernia,” and beyond.

What this Means

This lack of a matching language pair can inhibit the service that a client receives. In severe cases in a medical setting, this can be a matter of life and death. This case study highlights the importance of translators and especially interpreters who are fluent in minority languages. It’s critical to find people with knowledge of these languages. If due to the last minute nature, an in-person interpreter is not available, remote interpretation methods should kick in.

Imagine that they were able to get an interpreter for Triqui Bajo and English; this would allow for a direct flow of communication between the elderly woman and the hospital staff. Response time for treatment would subsequently be quicker, and the woman might therefore feel more comfortable and confident that she is receiving adequate care. While the grandson might need his own English/Spanish interpreter to understand fully the treatment decisions, that could easily be delegated to another interpreter and not require a stretched out “telephone game” where meaning can be lost.

Monterey Language Services provides translation and interpretation services for all languages and is very strong in providing Triqui Bajo interpretation Services. Every day, we send Triqui Bajo interpreters to cover medical interpretation assignments or IEP (Individualized Education Program) assignments. There have been some high profile Triqui Bajo legal interpretation cases served by Monterey Language Services as well.

Being a well-rounded translator is not a bad idea, but many translators have their own specialty that they have developed and focused on for their entire career. Sometimes though, translators and interpreters might want a change of pace, and break into different fields. While this isn’t easy, it’s also not impossible to start fresh in a new specialty field. So long as you have the determination and patience necessary to change your specialization, you can do it.

Depending on the field that you are switching to, what you will need to do will change. For example, if you want to go into a technical field such as information technology, you should focus on gaining knowledge of the field to be able to adequately translate or interpret the materials given to you. The best way to do this is to go back to school, or perhaps take a course at a community college. The latter choice would be a relatively inexpensive and an easy way to get the necessary knowledge of information technology. If there are any gaps in your expertise that need to be filled, you can try to contact experts and ask them to give you advice and answer any questions that you might have.

For everything else, there is the internet. For example, if you are trying to learn about the finance, there are many online resources such as investopedia that highlight the intricacies of financial documents. Other fields such as technology—especially more specific fields that deal with things such as data centers, contact centers, cloud services, and cyber security—have very specific terminology that translators who do not specialize in the field might have trouble translating correctly. For these, it might take you some time to read and research online.

For legal and medical matters, it is not as easy as just going back to school. You also need to take required training and have enough experience to satisfactorily translate or interpret matters of the law or medical fields. Experience is tricky to gain without having prior knowledge or specialization, but you can try working as an interpreter in training and begin trying to get your knowledge and experience that way. Try to expose yourself to opportunities and learn on the job, or go back to school and try to learn more about legal or medical terminology. Furthermore, do your best to build a portfolio of your work so that you can quickly show employers what you can bring to the table. Sometimes some work that you’ve done has elements that stand out in other work. With a portfolio, you can easily point to the work you’ve done and prove that you are capable of working in the field.

Let’s start with freelancers. Why would someone want to work as a freelancer rather than an in-house translator? One of the main attractions to being a freelancer is the ability to be your own boss. You can decline the jobs that you don’t like while accepting the ones you do. You are able to set your own rates and your own hours. You have more flexibility to arrange your schedule around your needs versus regular employees who are expected to work a scheduled amount of time each day. In general, freelancers have the potential to make more money than in-house translators as well, so it is a very attractive path for many.

So why would someone not want to be a freelancer? The freedom sounds like it would be enough, not to mention the potential amount of money that you can make. One of the main reasons that some people prefer working in-house over freelance is because of the variance in the work. The frequency of work that you receive is not always guaranteed even if you have repeat clients. You are reliant on people offering you work rather than just having a steady stream of guaranteed work. Also, you need to be able to market yourself and compete with other freelancers for work. If you are unable to set yourself apart from the other translators out there, then you will have difficulty finding work because you will just be blending in and not showing off your skills.

What makes working in-house so great then? One of the biggest draws to working in-house is having structure. If you are hired as a translator or interpreter for a company, you will only have to worry about the work that they give you. You will have a schedule for your work hours, you will have a team to work with, you will have a steady salary, and you will have company benefits. You might even receive training that will help you improve your skills or work better in the company. There will also be opportunities to use new technology or receive benefits that you would have otherwise have had to pay for on your own if you were a freelancer.

The downside of working in-house though is the fact that you are working for a company and have to play by their rules. You have to make sure that you conform to their company culture and values, so that could mean that you lose a lot of your individuality and uniqueness. The translation or interpretation styles that you had in the past might not work at the company anymore. You also have no ability to choose the work you do. If your employer gives you the same kind of work over and over again, then you have no choice but to do it.

First, this might seem very obvious, but make sure to use good headphones. You don’t have to splurge on headphones that people in the music industry might use, but a good pair of headphones can make all the difference even if you are not an audiophile. The types of audio files you will receive from your client will differ in quality. Sometimes they will be pristine quality, but sometimes you will have trouble hearing what some people are saying. This is where having a good pair of headphones will come in handy. The extra money you pay for headphones can be the difference between you trying to listen to a part over and over again and make out what is being said.

Next, make sure that you are in a comfortable environment where you will not be easily distracted or hear any kind of extra sounds. If you buy a pair of noise cancelling headphones, you might not have to worry about extra sounds bothering you, but it is still advisable to work in a place where you will not be disturbed.

You can also try to automate the job. While in the past, this might have not been a viable option, in the present day, there are a variety of tools out there that you can use to automatically catch the words for you and write them down. Of course, these kinds of programs are not without their flaws. There are tools like Zoom that can automatically transcribe meetings as long as you tell it to while the meeting is happening and other tools like Express Scribe that help you to ensure that the job gets done with integrated controls that help you control the recording while still typing.

Also be sure to sample the audio before you begin. This will help you figure out what you are dealing with as well as let you gauge how easy or difficult it will be to get through the audio. If you have to tweak the audio on your side so that you can make out what people are saying, then be sure to let the client know that it will take you about 1 hour to transcribe fifteen minutes. Both you and your client will be grateful if you take the time to go through the audio and make sure that you have an accurate assessment of how long it will take.

Overall, transcription can be a lengthy job that takes specific skills to do well. But this doesn’t mean that you will not be able to do the job well. As long as you have the right equipment and the enthusiasm, you will be able to get transcription done to a level that will be satisfactory to both you and your client.

For the best results when translating, it is important to always think about the context in which the source text was written and how it might be perceived if brought to the target culture. What this means is that language and culture are always very tightly intertwined with one another, so what one language might find normal, another language might find abnormal or outright offensive. For example, in the Hopi Indian language, there is no word for time, so their understanding of time is very different from most of the world where there is a defined word and definition for time. Similarly, divorce does not have its own native word in most Indian languages, and they instead use the English word “divorce,” if they ever want to get a divorce. However, divorce rates are much lower than they might be in other places in the world, due to their culture seeing marriage as a lifetime commitment. These kinds of cultural differences is why you have to do a little research when you are translating.

Similarly, in Japan, they have adapted a lot of English words into their own language and use them on a daily basis, but if an English speaking person heard these words, they might have a different idea of what they mean. For example the word “lamp” might mean a kind of light that you might find on your desk or in the room, but in Japanese, it is used almost exclusively for indicator lights. So when you translate languages that use words that appear in the target language as well, be sure to make sure that they have the same meaning in both languages.

Another thing you should be careful of is avoiding idioms altogether if you can help it. Idioms are commonplace in any language, but there will not always be an equivalent idiom in the target language. Unless the idiom is very essential to the translation, you should try to figure out a different way of phrasing it. For example, the phrase “two birds, one stone.” There may be equivalents to this in some languages, but if the target language does not have an equivalent, then you could instead say “accomplish two things with one action” or something of the sort.

While translation can be a fairly straightforward process of just taking the source words and then convert it into the target language, it can often be much more complex than that. While fields such as technical and patent translation might encourage a more one to one translation, there are some styles, phrases, and references that just won’t translate if you adapt a one to one style. That is where some creative liberties come into play where the translator tries to find replacement words or phrases that won’t always have the exact meaning of the original, but will be able to give the same nuance or elicit the same kind of reaction as the original did in the source language.