Our clients depend on us to get their translated texts to them by a certain agree-upon point, so that they can make their own deadlines. To our customers, we and our translators are just one part in a machine that needs everyone to be on time to run smoothly. If we – or any other part of that machine – fail to perform our part in a timely manner, the entire thing will grind to a halt. Time will be wasted, and time is money.

Missing a deadline by one day, or even just a few hours, can have extensive consequences for a business. For example, if the translation of a manual didn’t arrive in time to be sent to the client’s manufacturer, production would not start on time either. The manufacturer has their own schedule and deadlines, and the client’s order may end up being moved down the queue far more than just one day. The same thing could happen at the next step in process as well.

Compare it to making a connecting flight. If you’re ten minutes behind on the first leg of your journey, you don’t just arrive late, you might not arrive at all.

It is our goal to make sure we meet every deadline, to never put our clients in such a difficult situation.

So how do we do it? Our strict management process ensures that every step of the translation is completed on time and any delays are caught and dealt with quickly and efficiently. We follow up with our linguists by phone and email, so nothing is allowed to slip between the cracks.

We know how important making the deadline is to our clients, and we make sure to do our part in keeping their business machine running smoothly.

Monterey Language Services strives to provide the highest quality of translation and interpretation services. Please feel free to contact us for a quote.

To assure this, we have developed a rigorous management process, starting with choosing the best translators from our translator database. We always select translators with the subject matter knowledge and experience necessary for the project at hand, using translators who specialize in marketing for marketing translations, medical translators for medical translations, legal translators for legal translations, and technical translators for technical translations.

Using translators unsuited to the subject matter leads to mistakes, and it is the most common problem in translation projects. That is why selecting the right translators is a fundamentally important step in our process.

We don’t rely on just a handful of translators. We have a huge database and network of linguists, many of them accredited and certified, and we are continually expanding it, always looking for the best translation professionals in their fields. We start by screening our translators and testing them to make sure they are able to perform to our standards. We also build and maintain a professional working relationship with them, to make sure they understand our standards and our clients’ needs.

Even after the translation is complete, we further review our translators’ work to make sure they meet our quality requirements. We find, isolate, verify and resolve any issues. With the multi-stage quality assurance process, which uses at least two linguists for every translation, followed by an extra round of QA and Verification, we ensure that no mistakes slip past us into the final product.

Doing the job right the first time is utterly important. It saves time and avoids extra cost. Best yet, it helps our clients increase communication success and business growth. This is our mission every day and we are loving it!

Monterey Language Services strives to provide the highest quality of translation and interpretation services. Please feel free to contact us for a quote.