Let’s start with the basics. To connect to a Zoom meeting, you will first need to have Zoom downloaded to your computer or device and installed. Then, you will need the host to send you one of two things— either a link to the meeting or the meeting ID and the password. Some meetings do not have passwords though, but it’s good practice to ask for a password regardless when agreeing to the meeting. Meeting IDs typically follow this format, 000 0000 0000, with a total of eleven numbers. If the client sends you a meeting ID that does not consist of eleven numbers, you should check with them to confirm. Alternatively, if you do not want to connect through the computer or just want audio only, most Zoom meetings come with a phone number with which you can call into as well.

When you connect, there are several things that might happen depending on both your settings and how the host set up the meeting. If it is a large meeting with many people, then it’s possible that the host will have the meeting set up so that they will have to manually let participants into the meeting. This means that when you connect, you will not go directly into the call. Instead, you will see a screen that says that the host will let you into the meeting. When you get into the meeting, depending on your settings, you might join with your camera on and microphone on, or maybe both of them off, or a combination of the two. Be wary of that if you need a minute or two to get settled and do not want to have your microphone or video on when you connect. You can change this before you connect in the settings of Zoom.

When you are in the meeting, you will notice that there are different buttons at the bottom. As an interpreter you most likely will only need to use the buttons to toggle your microphone and video, the interpretation button if the client has it enabled, and of course the end call button when the meeting ends. Moreover, Zoom has a recording function and a function where the program can transcribe what was said during a recording in the target language. This will only work for the target language, which is English by default depending on what language the host has their program in. The transcription is fairly accurate and can be useful if you want to review what was said or translate the questions into a different language.

First, the host should not be using a free account. The free account comes with many features, but it does not come with the interpretation feature enabled. The easiest way to do this is to upgrade to a business account. Along with a variety of features, the interpretation function is enabled on student and business accounts. Also, be sure to have Zoom updated to its latest version. The interpretation function did not come to the program until later versions, so older versions will not be able to use it. There are many clients who do not realize this and are confused as to why they cannot use interpretation despite perfectly following the instructions.

The next step is to make sure that the interpretation function is enabled. To do this, the host will need to go into the web portal for Zoom and sign into their account. From there, they will need to go into Settings and then go to In Meeting (Advanced). If there is no option for this, you will need to contact Zoom support to have it enabled. After you go into In Meeting (Advanced), all you need to do is scroll down to Language Interpretation and add the languages you need. Just note that you can add as many languages you want to the list of languages, but in a meeting, you can only set up a maximum of five at once.

After enabling the interpreter function and adding the desired languages, it is time to add the interpreters. While still in the web portal, navigate to Schedule a Meeting, and after setting up the meeting as you like, then scroll down to Interpretation and check the box for Enable Language Interpretation. In that same section, there should be a box where you can add an interpreter by their email address, and you can add what language they will be speaking. When you do this, be sure that the interpreter is using a Zoom account that is linked to the email that you put in. If they use a different account, then be sure to ask them for that email address so that you can add them.

Finally, you can launch the meeting. After the meeting is launched, have the interpreter(s) join, and then in the meeting controls, you should see Interpretation. Click on that and you will be able to add and remove interpreters as necessary. If the interpreters are not appearing, make sure that they are properly added, on the right account, and that you have the latest version of Zoom. If you follow all these instructions, then you will be on the way to a successful Zoom interpretation session!

First, this might seem very obvious, but make sure to use good headphones. You don’t have to splurge on headphones that people in the music industry might use, but a good pair of headphones can make all the difference even if you are not an audiophile. The types of audio files you will receive from your client will differ in quality. Sometimes they will be pristine quality, but sometimes you will have trouble hearing what some people are saying. This is where having a good pair of headphones will come in handy. The extra money you pay for headphones can be the difference between you trying to listen to a part over and over again and make out what is being said.

Next, make sure that you are in a comfortable environment where you will not be easily distracted or hear any kind of extra sounds. If you buy a pair of noise cancelling headphones, you might not have to worry about extra sounds bothering you, but it is still advisable to work in a place where you will not be disturbed.

You can also try to automate the job. While in the past, this might have not been a viable option, in the present day, there are a variety of tools out there that you can use to automatically catch the words for you and write them down. Of course, these kinds of programs are not without their flaws. There are tools like Zoom that can automatically transcribe meetings as long as you tell it to while the meeting is happening and other tools like Express Scribe that help you to ensure that the job gets done with integrated controls that help you control the recording while still typing.

Also be sure to sample the audio before you begin. This will help you figure out what you are dealing with as well as let you gauge how easy or difficult it will be to get through the audio. If you have to tweak the audio on your side so that you can make out what people are saying, then be sure to let the client know that it will take you about 1 hour to transcribe fifteen minutes. Both you and your client will be grateful if you take the time to go through the audio and make sure that you have an accurate assessment of how long it will take.

Overall, transcription can be a lengthy job that takes specific skills to do well. But this doesn’t mean that you will not be able to do the job well. As long as you have the right equipment and the enthusiasm, you will be able to get transcription done to a level that will be satisfactory to both you and your client.