At Monterey Language Services, we do not only provide interpretation services, but also interpretation AV equipment to facilitate understanding. We regularly provide transmitters, receivers, headset microphones, and headsets for simultaneous interpretation events. Transmitters and headset microphones are for the interpreters, and the receivers and headsets are for your visitors. Within seconds, the equipment can be set up and adjusted to your visitor’s comfort.

By using our equipment, the speakers do not need to pause for the interpreters to catch up— instead, they can keep speaking. Simultaneously, the interpreters relay the information to your visitors in their native language. This way, your visitors wearing the receivers and headsets can receive information via the interpreter. At the same time, the audience of the main language does not hear the interpretation and can better focus without any distractions. As a result, the communication at your event will be more effective, and the speech and/or conversations will proceed smoothly and seamlessly.

When we receive a request for interpretation at an event, we gather all relevant information for the event: date, location, language, number of attendees, anticipated length, subject matter that are required for the work.

For smaller events, we provide receivers and headsets for the audience, where the interpreters are able to follow the audience and keep mobility from one location to another. For larger events, we use Interpreter Consoles, where the interpreter stays in a booth to relay information to a larger number of event-goers who speak different languages. We also use a hybrid mix of portable equipment with fixed stations. Please feel welcome to email us to find out more at info@montereylanguages.com

Just as we provide the most suitable interpretation equipment to fit different situations, we ensure to assign interpreters who are experts in the field of your event. For effective interpretation, especially simultaneous interpretation events, multiple interpreters are often needed and we send only those who are knowledgeable in the subject matter. For example, conference interpreters usually specialize in a particular subject, whether it is IT, Business, International Tech Reseller meetings, Product Training, Marketing, or Finance, etc.

We’ve provided services for top tech companies with our portable equipment including for visitors from Latin America and Asia. We’ve provided for large marketing and conference events with interpretation console equipment. Our methodology works. Our easy-to-use and effective equipment, knowledgeable interpreters, and detailed planning rise high to each and every occasion. We owe it to our clients to provide the very best, after all.

Medical terminology comes on top. Medical interpretation requires a strong understanding of medical terminology in both the source and target languages. It is important to know the meaning of medical terms and jargon in order to accurately convey information. If an interpreter doesn’t understand a word, he or she should ask for a simpler explanation, so that the conversation between the doctor and the patient is flawless.

In addition, it’s best to always use clear and concise language when interpreting medical information. Using straightforward, easy to understand language will help ensure that the patient understands the information being provided. Do your best to avoid medical jargon or technical terms that the patient may not be familiar with. But if you do end up having to use it, be sure you understand what it means so you can explain it if necessary.

That being said, be sure to be in the know-how of how the medical field works. Whether it’s of internal medicine, neurology, radiology, pediatrics, cardiology, outpatient surgery, gastroenterology, urology, intensive care, orthopedics, physical therapy, community health, emergency, gynecology and more, an interpreter should be prepared and understand each specialty. This can help you as an interpreter to better understand the medical information being provided and to accurately convey it to the patient.

There are a lot of cultures out there that deal with medical visits differently. You may have  mastered the source and target languages in the medical field, but you also need to be culturally sensitive and can bridge the gap between the two cultures you are interpreting in. Something important beyond what is being said, the interpreter should serve as an advocate to bring that underlining meaning out to all parties involved. This can help the doctor and the patient understand each other better. Medical interpretation is unique in this sense. To communicate fully in order to provide and receive the best treatment.

As an interpreter, you should always keep whatever occurs in the appointment confidential. Medical interpreters should always respect the confidentiality of the patient and not share any personal or medical information without the patient’s consent or unless required by law. A medical interpreter should always remain impartial and avoid giving personal opinions or advice to the patient regarding make their own decisions and conclusions.

Medical interpretation is a valuable service to the community. It’s a very rewarding experience for us at Monterey Language Services. We have a great sense of helping others by providing medical interpretation to LEP (Limited English Proficiency) patients. Our goal is to put their mind at ease that their words are being understood, and they are understanding the words being said to them as well. This is what we call the essence of medical interpretation.

1. Choose the right interpreter: Effective interpretation starts by choosing the right interpreter. Ensure that the interpreter has the necessary skills and experience to interpret accurately between the languages involved. Consider their expertise in the subject matter and their cultural sensitivity as well, as these factors can greatly impact the accuracy of the interpretation.
2. Provide background information: Background information such as subject matter, names and titles of participants, context and purpose of the event can greatly help with the accuracy of the interpretation. The more information interpreters have before the event, the better their performance will be. To provide and gather background information is considered a necessity in the interpretation process. To be exact, the interpretation process starts before the event itself.
3. Create favorable environment: Ensure that the interpreter has a clear line of sight and sound to all participants in the conversation. Experienced clients usually treat interpreters with courtesy and thoughtfulness in order to provide a favorable environment for the interpreter to work in. The goal is to help the interpreter enhance their performance and ensure that the interpretation is as accurate as possible.
4. Speak clearly and at a moderate pace: Interpreters must be able to understand the language they are interpreting. Speaking clearly and at a moderate pace can help the interpreter accurately convey the intended message. Avoid using overly complex language, because it can reduce the processing time in interpreter’s brain, help the interpreter render interpretation in an easy and smooth way.
5. Avoid distractions: Interpreters must concentrate to accurately convey both the content and tone of a conversation. Any distractions or interruptions can disrupt the flow of the interpretation process and impact interpretation in a negative way. For instance, if video interferes with audio output, then refrain from asking interpreters to appear on video. Asking interpreters to be on video usually is more distracting than not to be on video. Also avoid any activities that may be distracting, such as talking on the phone or texting.
6. Provide feedback: If there is any confusion or misunderstanding during the interpretation process, it is important to provide feedback to the interpreter. Collaboration rather than confrontation is more conducive to the outcome you would like to achieve in a communication event.

Keeping open channels of communication is of utmost importance. To ensure smooth communication, we are sure to leave notes and give explanations. We also have our process documented and written down. When we don’t know how to handle something, we can look to see if there is a relevant guide already written. If there is not, we can write one so that the next person with a similar problem will have more resources at their fingertips. Emails, text messaging, voice messages, and phone calls are ways to communicate and we choose our method depending on the urgency of the task at hand.

There are things that a single person can’t or doesn’t know how to handle alone. This is why we make it a point to always ask for help when we need it. This way, more challenging problems are dealt with sooner rather than putting them off or sweeping them under the rug. For example, we had to figure out our new tax responsibilities. Taxes are usually complex to deal with, but with several people working with different sources, we were able to check our information against each other. This led to clarity. During the process, we found different opinions, but it was that confusion that helped us identify the problem areas and showed us where we needed to focus and research in order to find the right answer.

Teamwork is important when there is too much work for one person, but that is not the only time teamwork matters. Another key aspect of effective teamwork is understanding everyone’s different roles and their strengths as an individual. Recently, for one graphic design project, we asked one of our team members who hadn’t worked on the project at all to read our instructions. A fresh pair of eyes on the project was needed to make sure that the instructions were clear and understandable to someone who hadn’t seen it before.

We always try to keep a positive attitude. Having the right state of mind can help turn a hectic, stressful day into a learning opportunity and a chance to solve new problems. For example, when we work with certain communities such as blind and deaf/ hard of hearing people, there are extra considerations we must think about. We must make sure that our work is compliant with the American with Disabilities Act. We needed to do some research on it, and took this as an opportunity to learn more about our legal system and about how to help different communities that we want to serve.

Staying positive can keep us energized, productive, and satisfied at work. Having a positive attitude also makes it a pleasure to work with our coworkers and clients, and that helps us build teamwork and respect, which in turn makes tackling challenges easier and more interesting. Last but not least, having passion for the projects encourages us to face challenges energetically. At Monterey Language Services, we know that no problem is insurmountable thanks to our energy, teamwork, and passion for our jobs.