Monterey Language Services has followed AI development closely and reached out to professional interpreters across the globe to gather their advice for future interpreters.

https://www.montereylanguages.com/blog/advice-to-future-interpreters-4894

Now we’re looking to share what we’ve gathered with students around the world who are pursuing a career in translation or interpretation.

Thank you and let’s encourage the next generation together!

Let’s start with freelancers. Why would someone want to work as a freelancer rather than an in-house translator? One of the main attractions to being a freelancer is the ability to be your own boss. You can decline the jobs that you don’t like while accepting the ones you do. You are able to set your own rates and your own hours. You have more flexibility to arrange your schedule around your needs versus regular employees who are expected to work a scheduled amount of time each day. In general, freelancers have the potential to make more money than in-house translators as well, so it is a very attractive path for many.

So why would someone not want to be a freelancer? The freedom sounds like it would be enough, not to mention the potential amount of money that you can make. One of the main reasons that some people prefer working in-house over freelance is because of the variance in the work. The frequency of work that you receive is not always guaranteed even if you have repeat clients. You are reliant on people offering you work rather than just having a steady stream of guaranteed work. Also, you need to be able to market yourself and compete with other freelancers for work. If you are unable to set yourself apart from the other translators out there, then you will have difficulty finding work because you will just be blending in and not showing off your skills.

What makes working in-house so great then? One of the biggest draws to working in-house is having structure. If you are hired as a translator or interpreter for a company, you will only have to worry about the work that they give you. You will have a schedule for your work hours, you will have a team to work with, you will have a steady salary, and you will have company benefits. You might even receive training that will help you improve your skills or work better in the company. There will also be opportunities to use new technology or receive benefits that you would have otherwise have had to pay for on your own if you were a freelancer.

The downside of working in-house though is the fact that you are working for a company and have to play by their rules. You have to make sure that you conform to their company culture and values, so that could mean that you lose a lot of your individuality and uniqueness. The translation or interpretation styles that you had in the past might not work at the company anymore. You also have no ability to choose the work you do. If your employer gives you the same kind of work over and over again, then you have no choice but to do it.

Although the latter was played off for laughs, by comparing these two portrayals, we can see the differences between the two interpreters and what separates a professional interpreter from others.

The Interpreter 2005, Political thriller
Starring Nicole Kidman, this movie is about a UN interpreter who overhears people planning an assassination from her interpretation booth after hours. The producers did extensive research on conference interpreting as a profession, and in this movie you can see her portraying the work of a conference interpreter simultaneously interpreting both in the booths and in a meeting between dignitaries. According to IMDB, the movie is the first to have been filmed at the actual UN headquarters.

We see her portraying a professional interpreter with a great sense of responsibility in communication shown in her paying careful attention to the smallest nuances of language. She interpreted accurately despite a personal difference in opinion while at the same time protecting confidentiality.

Lost in Translation 2003, Comedy-drama
Everyone who has seen this movie probably remembers the Suntory commercial scene, where Bill Murray’s character struggles to understand the instructions of a passionate, machine-gun talking director despite having Japanese interpreter present. This scene is possibly the most humorous rendition of an unprofessional interpreter.

We noticed a few qualities lacking in this interpreter that are holding her back from doing a professional job. First, she appeared to have a lack of language ability that left huge gaps in the message she was trying to convey, and showed a lack of sensitivity to the frustration in the client when he was unable to understand her interpretation. The client shows a great deal of discomfort and confusion, there is still a language barrier that needs to be broken down.

Interpreters in Real Life at Monterey Language Services
Monterey Language Services understands what a significance a professional interpreter can make in bridging language gaps. Every day, we successfully fulfill our mission to serve by sending professional interpreters to hospitals, clinics, community public hearing events, and high-tech customer conferences in Silicon Valley. Our customers are always happy to see the power of communication take place in everyday life!

Here is a recent encounter that required the skills of a professional interpreter — a Cantonese medical interpretation at a children’s clinic in Capitola, CA.
– The Interpreter was a certified medical interpreter, CMI and CCHI precisely: Thanks to her professional mindset, the client was fully taken care of.
– Thorough communication between the doctor and patient was facilitated: The interpreter showed her dedication and ensured all messages were fully conveyed. The assignment was originally scheduled for two hours while the actual time spent interpreting was three hours.
–A willingness to serve: although the location was a bit far, the interpreter was willing to drive all the way to the hospital to make sure that someone was there to cover the assignment.

Monterey Language Services strives to provide the highest quality of translation and interpretation services. Please feel free to contact us for a quote.

A Real Life Example

The book “The Spirit Catches You and You Fall Down,” written by Anne Fadiman, describes the cultural and medical misunderstandings that occurred between a Hmong refugee family and the American healthcare system.  Lia suffered severe epilepsy, which causes frequent seizures. Hmong people believe that seizures happen because a spirit catches the person, whereas American doctors identified the imbalance of chemicals as the cause of seizures. Without any medical interpreters, the family could only rely on the help of relatives for informal interpretation. While American doctors prescribed appropriate medicine for Lia, the family never gave Lia the right dosage because they did not understand the doctors’ instructions. Moreover, the Hmong community felt skeptical of modern medicine. As the cultural misunderstanding and confusion continued, Lia’s condition worsened.

Lessons Learned

Imagine how differently Lia’s life would turn out if a qualified medical interpreter was in place. Language skills are the basic expertise a medical interpreter should possess, but a professional interpreter should also have a rich understanding of both cultures. In addition, the interpreter should be respectful and sensible towards cultural behaviors, which can easily lead to misunderstanding between the medical providers and the families. When such occasion rises, the interpreter should react quickly and notify each party (usually with: “interpreter explanation”) and then explain the behavior as a result of cultural practices. For instance, doctors may not able to understand why family member cannot make important decisions on the spot. The interpreter should explain to the doctors that in some cultures, family members need to get together in order to make important decisions.

In the complex environment of healthcare settings, medical interpreters should be not only the communicator of different parties but also the bridge of different cultures.

Monterey Language Services strives to provide the highest quality of translation and interpretation services. Please feel free to contact us for more information.

Fact: Based on the 2010 data, the United States Bureau of Labor Statistics also project 58,400 translation and interpretation jobs available to translators and interpreters.

Question: How many professional translators and interpreters are out there to take the translation and interpretation jobs? Is being bilingual or multilingual enough to warrant a successful translation and interpretation project?

The story below is brought to you by Ringo Li, a conference interpretation student at the Monterey Institute of International Studies.

I would like to share some insights based on my personal experience. I grew up speaking Mandarin and started learning English since elementary school. Later, I attended high school and college in the United States. I am a proficient bilingual, which opens up many doors for me. Yet, I can tell you that I am far from a qualified translator or interpreter.

Becoming a professional translator and interpreter often requires years of education and training. Experience is also a key element. Moreover, the language specialists’ expertise in specific fields such as medicine, business, technology, law or international relations can also increase success. These are some useful criteria for seeking quality language services. After all, quality work is what matters the most — a highly skilled translator or interpreter can always explain things clearly and accurately in another language.

Today’s world is filled with an overflow of information. When it comes to language services, there are numerous choices — but there are only a few reputable, quality providers. For best results, always look beyond mere bilingualism and multilingualism!

Monterey Language Services strives to provide the highest quality of translation and interpretation services. Please feel free to contact us for more information.

Picture source: http://3.bp.blogspot.com/-VZDVtyDFUtI/T2bRBkvu8YI/AAAAAAAABY8/wdBYOqxADIY/s1600/18GRAY-articleLarge-v2.jpg

Studies have found that patients like having a translator available, and that it may improve their care and ultimately cut costs — by avoiding unnecessary tests, for example.

There is an estimated 25 million Americans with what is called “limited English proficiency.” Also considering the fact that almost everyone gets sick or ends up in the hospital at least once in their life, this study could help prevent translation slips that would affect nearly 3.5 to 6.5 million Americans.

However, there aren’t always interpreters assigned to medical cases. It is estimated that it would cost the U.S. $268 million per year to offer interpreter services to most medical institutions around the nation.

Also, there was the least amount of errors reported from interpreters that had a minimum 100 hours of medical interpretation training.  Monterey Language Services provides certified, qualified, and professionally trained medical interpreters for LEP patients in the hospital on a daily basis.

Source of information:
http://www.chicagotribune.com/health/sns-rt-us-medical-erbre83g15s-20120417,0,1800424.story