1. Aren’t translators and interpreters the same?

This is a very, very common misconception. Outside of the language service provider sphere, “translator” and “interpreter” can be used interchangeably in most discussions. Such as: “We’ll need a translator at the board meeting” versus “We’ll need an interpreter at the board meeting.”

But just what is the difference between those terms? Simply enough, both “translator” and “interpreter” refer to someone who conveys information from one language to another; more specifically, a “translator” works with written words, while an “interpreter” works with spoken words. Some people are only translators, some are only interpreters, and others are both.

2. Can’t any bilingual person be a translator/interpreter?

A very common misconception (in the workplace especially) is “Billy is bilingual, so he can handle this project and translate/interpret for us.” Just because a person is bilingual (or trilingual or more, even), does not mean that they have the training required to be a proper translator or interpreter.

Imagine that “Billy” speaks Spanish at home, but grew up going to school where the primary language of instruction was English. While there’s a chance he can talk about any subject at home with his family members, a likely scenario is that he will know more about biology in English terms rather than Spanish terms. Unless the conversation were very simple, such as general conversation for travel or something similar, it would be very difficult for Billy to translate or interpret something.

Translators and interpreters go through rigorous training for their respective crafts, and have expanded their vocabularies enough to compensate. Proper translators and interpreters have high-level certifications as well.

3. I know a translator/interpreter who did Assignment X, why can’t they do Assignment Y?

In the language services industry, some translators and interpreters can fall under the category of “subject matter experts.” These people have trained to not just be general translators or interpreters, but have polished their skills to cater to certain types of work.

Take “Billy” from above, for example. Imagine he’s become passionate for being an interpreter, and his other interest in biology spurs him to an interest in medical interpretation. After enough study, focus, and—of course—certification, he becomes a proper medical interpreter and specializes in speaking between doctors and patients about surgeries. He might be able to do general interpretation as well, but because of his deep specialty, he might have trouble if he suddenly needed to interpret for, say, a lawyer discussing a lawsuit.

Just like how doctors and lawyers require separate studies, medical interpreters and legal interpreters also require focused study in their area of expertise. They may have skills that overlap, but generally, it’s best to rely on separate translators/interpreters who are subject matter experts rather than the same one for every single job.

4. Wouldn’t machine translation work well enough?

Short answer: No.

Long answer: Machine translation can certainly help a translator do their work. Computer-assisted translation tools (called CAT tools in the industry) can keep a handy glossary of terms for the translator, and have the memory to provide reference for older, similar translations.

But if we rely only on machine translation, any number of problems can happen. Machines think very differently than humans and might misinterpret context, homonyms, word register, and so on. Computers may be able to perform complex mathematical calculations, but the human brain is hardwired for language. Put simply, a translation from a human is going to sound a lot more natural—and have fewer mistakes—than a simple machine translation.

5. Why does a translation need proofreading? Shouldn’t the translator be enough for that?

Speaking of “mistakes,” mistakes happen. To err is human, after all. Translators need proofreaders for the same reason that a journalist, book writer, or a lawyer needs one. Mistakes concerning facts, grammar, spelling, etc. can easily be made by any sort of writer, and the same goes for a translator.

Having a second pair of eyes does wonders for any written work. A proofreader for a translation can catch errors in spelling, word register, a forgotten period or comma—anything that might have slipped through the cracks. If you want a translation to be as polished as possible, having a proofreader is essential.

It’s an unfortunate fact that many people have false ideas about language. For example, hearing a non-standard dialect of English—such as African American Vernacular English or Appalachian English—might cause someone to think the speaker to be not well-educated, when in actuality, linguistic choices don’t necessarily reflect the intelligence of the speaker. A separate “dialect,” also called a “variety,” of a language can create cohesiveness in a smaller group among speakers and allow members to feel more at ease.

A so-called “language” tends to be the “ideal” way to talk by the most powerful group among a larger whole, whether in one country, several countries, etc. For example, when our colleague, Olivia, studied Japanese in college, she was taught the Tokyo dialect, because that’s where the current capital of Japan is, as well as its center of its business and trade. When she lived in a homestay in Nagoya, a major city to the west of Tokyo, she was surprised when some people would conjugate verbs differently or use sentence endings she’d never heard of.

An “accent” can sometimes be used interchangeably with “dialect/variety”; however, this isn’t quite the case. “Accent” refers to how a person pronounces words (think a New Yorker saying “I’m walkin’ here!”), while “dialect” or “variety” refers not just to pronunciation, but also grammar and vocabulary (like “I gone down to the meeting, but wasn’t nobody there” or “bald” for a treeless mountain in Appalachian English).

In the article mentioned above, the individual said he spoke “pidgin” English. A “pidgin” is a form of language that arises when two or more groups who do not have a language in common must speak together, and create simplified, rather limited vocabulary and grammar structures. Linguists tend to consider pidgins as incomplete languages, as they do not generally have a fully structured grammar. A pidgin may form into a “creole” when fully developed vocabulary and grammar develop from children who learn to use the pidgin as their native language. An example of a pidgin sentence is: “Dem neva cam?” for “They haven’t come yet?”

The world of linguistics goes even farther and deeper than just these examples, and are just some of the things we need to think about as language service providers. An interpreter might need to study up on a dialect before helping a client, or a separate person might need to be found altogether if the interpreter knows nothing of the specific language variety.

As a language service provider, we think of these different scenarios, cases, and variations all the time. It’s our responsibility to provide our clients with quality service, and getting to the heart of linguistic differences is just one aspect of that.

That article reminds us of a recent situation we encountered. We had a client seeking asylum in a somewhat remote location in the United States who requested Triqui interpretation. We were about to provide a Triqui interpreter over the phone for telephonic interpretation, given that in-person interpretation in such a remote location was not really possible for the client. However, at the last minute, the asylum office decided that they did not allow telephonic interpretation. There could be any number of reasons for the telephonic interpretation cancellation. Yet, these incidents have got us thinking. What rights do non-citizens have in the United States, especially in regards to translation and interpretation?

According to Title VI of the Civil Rights Act of 1964, any program that receives Federal funds or financial assistance cannot discriminate based on race, color, or national origin of a person; this also means that these programs must provide access to people with limited English proficiency. Read more about Title VI here and more about Title VI and LEP services here.

However, Title VI does not provide an all-encompassing solution. Service providers are only required to take “reasonable steps” to give access to their programs to LEP individuals. Whatever the case, non-citizens do have the right to request language assistance from Federally-funded institutions. Non-citizen’s rights to have access to translation and interpretation is a basic human need for communication. We at Monterey Language Services are all for supporting the human rights that non-citizens deserve to have in whatever format that interpretation would be conducted, be it in-person, by phone, or over video.

This blog post is our first attempt to look into non-citizen rights to translators and interpreters, so stay tuned for more to come!