Understanding Your Finances

No business can do anything without finances. Do budget properly, and do the math to understand your bottom line. How much do you need to make to turn a profit? How much is too much for customers to afford?

Knowing when and where to cut back on your finances and where to invest is critical to keeping your business afloat. With the huge impact of the pandemic, it’s no question that the loss of sales affected many businesses too much. To weather these hardships, downsizing on your output, office space, or perhaps even prices might help you keep the business going.

Making and Keeping Connections, even Remotely

Many language service providers rely on freelance translators and interpreters as vendors for their business; most times, getting in touch with them is often done through phone calls or emails. But, how do you get the vendor—especially interpreters—to their assignments, when in-person meetings are restricted?

Phone and video methods are hardly secrets. Even outside of the pandemic, these are common ways to get an interpreter to someone immediately regardless of where the client and interpreter are. Those LSPs and other small businesses that had already been getting ready to use remote or online options were in a good place to adapt their services to the pandemic.

Communicating with Your Team

To keep open communication with your team members is vital. Just as upper management relies on associates to get the on-hands work done, associates rely on upper management to answer their questions. The back-and-forth dynamics and momentum are crucial to move your business forward.

In times of hardship like the pandemic, transparent communication is very important. Employees may be nervous about job security or keeping certain accounts going. Positive reinforcement, support, and leadership can provide teams with the confidence they need to weather any circumstance.

Don’t be Afraid of Change…

New technologies come out constantly in today’s world, even during the pandemic and afterward. Learning how to use them can help your business stay up-to-date, and can even help with your output’s quality and/or quantity.

Other changes might include the coming and going of staff, a vendor changing their prices, the laws you have to keep in mind, etc. Keep abreast of these changes and remember to stay flexible; taking too long to adapt might leave you in the dust of your competitors.

Adapting to pandemic looked different for all sorts of companies, but what’s important is to stay creative. Some businesses turned remote, others decided to automate work flows, and some decided to host online events.

…But Try to Stay Consistent

Sudden, unexplained changes even outside the pandemic can upset a person’s balance and leave them scrambling for an answer. For example, having to reduce the price per word for a translation could result in a vendor refusing to work with you, or raising the prices too high for a customer could result in the customer backing out of a deal.

As important as it is to stay flexible, people like to stick to tried and true methods—things remain reliable that way. So, whenever possible, keep consistent in your work, and be as transparent as possible with your customers. Consistency and transparency will always be appreciated by those you work with.

It was quite interesting and enlightening to hear students’ stories. They come from all over the world and have incredibly diverse backgrounds, both personally and professionally. Many students have come to MIIS to begin their careers in the language industry, and show clear excitement for their current course of study and potential career paths. Other students already have years of experience in translation or interpretation, and have come to MIIS to hone their skills in a certain specialty or even to change their career trajectory entirely, for example by moving from a linguist to a project manager. Whatever the case may be, we were happy to connect with these talented people.

Students at MIIS, whether they are studying Conference Interpretation, Translation and Interpretation, or Translation and Localization Management all share a passion for languages and a keen desire to put what they are learning at school to work. We are glad to see that so many of these young professionals share our goal of bridging the world’s languages and cultures.

We are always looking for talented freelance translators and interpreters. We are also looking for Office and Project Assistants. During the rapid spread of the COVID-19 virus, Monterey Language Services is poised for action – we have years of experience working remotely. For us, every challenge, downturn, or recession is an opportunity to reflect on what we can do to improve and move up to the next level. While most people and companies are focusing on the tasks at hand or cost cutting, we are thinking about what our contributions to the future would be and if we will be ready when our clients need us. Now is indeed a good time to think about all of this, and try to figure out how we can make better contributions to the environment we are in and to the people who we care about. We don’t lose faith in a crisis, and we believe those who survive the crisis will stand out when the crisis is over. To us, our career is a long journey. What’s most important is that we are ready to help when our help is needed, and staying connected to help each other out in a time like now.