Professionalism—Medical Terminology and Quick Reactions

To be able to interpret in the medical field, a solid knowledge in the medical terminology is essential. Because palliative care is often utilizes multidisciplinary approaches, the medical interpreter needs to be equipped with both general and specific medical terms. In addition, to ensure the completeness of information, the interpreter needs to react quickly to the situation. For example, when family members engage in conversations among themselves instead of having a discussion with the medical provider, it is often recommended that the interpreter switches to simultaneous interpretation to convey as much information as possible.

Human Qualities—Composure and Compassion

In the medical interpretation, the interpreters often need to deliver serious messages such as the time the patient has left or an unfavorable prognosis. While the patient and family members may become distressed or emotional over the news, it is vital that the interpreter remain calm and composed in these situations. This can be a very difficult balance to achieve as medical interpreters should embrace compassion and empathy for the patients but at the same time need to maintain their professionalism. However, this aspect also injects humanity into this profession, making it extremely fulfilling.

Interpretation, therefore, is beyond simply converting one language into another. Because human beings are lively creatures who show emotions, human interpreters should take both professionalism and humanity into account to ensure optimal communication.

Monterey Language Services strives to provide the highest quality of translation and interpretation services. Please feel free to contact us for more information.

It may involve a dozen sound engineers to make preparations ahead of time.  First, several booths must be set up for the interpreters. Each will represent one language and contain interpreters all working at the same time. The location of the booths should allow all interpreters to see the speaker and the activities on stage while the booths should blend in with the conference setting.

Before the conference starts, the interpretation system has to be connected and tested to ensure each booth’s interpretation can be clearly heard from the headsets that will be provided to the audience.

When the audience gets there, each member is provided a headset connected to a radio-like device that receives the channels of interpretation in different languages (English, Chinese, French, Spanish, Japanese, German, etc.). Using all of this high-tech equipment makes you feel like you’re in the U.N.

The interpreters should arrive early and get as much information beforehand as possible.  Simultaneous interpretation is a very difficult and energy-consuming task. Therefore, there are usually two to three interpreters in each booth. They are like a relay race team, taking turns to interpret, 20 minutes each turn. While one interpreter is interpreting, the others must also listen to the speaker so that the next interpreter knows when it is his or her turn to interpret. The three interpreters also depend on each other for help. For example, they may need their partners to write down big numbers or look up the terms in the glossary. Teamwork is crucial to the success of the interpretation.

At the end of the communication relay race, every audience member has understood the conference. The team feels mission accomplished. Monterey Language Services is getting ready for one such conference as we speak. We look forward to helping the panel communicate to the audience.

A typical interpretation booth has a huge clear glass screen in the front, which is important, as it allows the interpreter to see the speaker and have a better picture of what is going on outside of the booth.

Inside the booth, there is an interpretation system equipped with a microphone, a headset, a control console, and sometimes, a monitor which allows the interpreter to have a closer look at the speaker. The interpretation system usually has a mute button that enables the interpreter to block noises made when he or she needs to talk to other interpreters.

Interpretation inside the booth can minimize disturbance for both the interpreter and the audience. Technology and booths are a nice amenity, yet an experienced interpreter is prepared for any situation.  Monterey Language Services offers a full range of interpretation services, including simultaneous interpretation in a booth. Our mission is to assist communication, whether you prefer simultaneous using a booth, through a whisper, or consecutive interpretation.

In this era of social media and instant communication, translation has stepped up to meet the needs for the Facebook generation. Most people have some friends on Facebook who speaks more than one language; personally I see posts in Spanish, Italian, French, and Croatian.

Recently, I have noticed a new feature underneath these posts in languages other than English that says “See Translation.” This is a button to click that will automatically translate the above text to English, or whatever default language you may have. I tried this out with a post in Spanish and the results were subpar. Instead of translating the text as a complete sentence, this feature translated every word individually, which can change the understanding of the post.

If I knew someone was translating my Facebook posts from English into a language of their choice, I think it could be unfortunate for them to take the post out of context because of poor translation. This could cause for a strain on a relationship with someone who is a Facebook friend, but may speak a different language.

The benefits are for those trying to learn and practice their vocabulary with a new language. It can be beneficial to follow a celebrity who posts in Spanish with proper vocabulary and translate their posts into English. Another way it can be positive is that these words that were once unknown can at least be given a general idea of what the post is about. Pau Gasol is one person who writes his posts in English followed by the same post in Spanish in order to avoid confusion.

By Sam Pereira

People in the translation and interpretation business stress the importance of having a professional on site, no matter what the job is. In an everyday conversation using a bilingual friend or relative may be acceptable; however, trouble arises when that relative is put into stressful settings such as a medical, legal, or business situation.

When a professional interpreter is sent to one of these places, not only do they know how to fluently speak the necessary languages, but they are also trained in the specific field. For example, a professional interpreter that gets dispatched to a hospital will know how to say all of the different medicines and terms in both languages. On top of this, they have the knowledge to make the translation smooth and grammatically correct in order to avoid any confusion.

One thing to avoid when looking for precise translations are automated translation machines on the internet; although these are useful for translating short lines of text, more than a sentence may cause confusion. This leaves you with a poorly constructed block of text that is not fit for homework, business, or even a short conversation.

If you want proof, go to one of these websites and enter a large block of text from a book or magazine in English to a different language. After you have received the translated text, re-enter it and switch the languages to translate from the one you chose back into English.

Notice anything different?

~By Greg Will

Monterey Language Services provides medical interpretation and legal interpretation, which are among the most needed services.  In the medical field, we translate/interpret for doctors and patients, while also translating/interpreting forms, procedures, conferences, presentations, worker’s compensation, AME and QME.  In the legal field, the company translates and interprets depositions, witness interviews, court hearings, trials, conferences and presentations.

The following shows an example of our growth in the two areas.  We had to find interpreters in a pinch to help a hospitalized child, and a person who had been involved in a car wreck.  So, we made countless phone calls to interpreters who were available at the moment, and who could interpret for the right language combination.  This process required significant effort and motivation, but it was a very fulfilling experience knowing that we were helping people in their real lives when in times of need.

So what does this mean?  Overall, it relates to the concept of helping with communication.  We have the dedication and capacity to provide different kinds of language services in the medical and legal fields, whether it is an emergency or it is a language of which you have never heard before.

Please check out our pages about medical interpretation and legal interpretation:

http://www.montereylanguages.com/medical-interpretation-services.html

http://www.montereylanguages.com/legal-interpretation-services.html