Standardized Testing

ASL interpreters are often present in the classroom as educational interpreters. Similarly, interpretation is needed for providing instructions for standardized testing, such as the SATs in American schools. Sometimes the same educational interpreters can be called upon to interpret for standardized testing in their respective schools, but this might not be a certainty. The test may take place on a weekend and require a different interpreter to fill in, for example.

Standardized tests also don’t necessarily take place in a K-12 environment. For example, these tests might be taken to certify a job requirement or receive a passing grade to enter a special program.

American Sign Language and Foreign Sign Language

When we were asked to provide an interpreter for a patient who required Mexican Sign Language (LSM), we were able to send a Certified Deaf Interpreter (CDI) who was familiar with both ASL and LSM. CDIs themselves are Deaf or hard-of-hearing and are native in sign language and Deaf culture.

The CDI assigned to this task was exceptional at interpreting between ASL and LSM. However, due to the fact that the CDI could not vocalize the client’s needs to the hospital staff, a second interpreter — this one for ASL — was brought in to interpret between the CDI and the staff. Thus, the communication flow looked like this:

Patient > CDI > ASL Interpreter > Hospital Staff, and vice versa.

The interpretation was successful in large part thanks to the hospital interpreter manager who was able to inform us ahead of time that they would require LSM, which gave us the time to comb through our large network of interpreters and send a right fit. The ability to identify a proper language is a very important prerequisite for a successful and smooth interpretation encounter. The hospital was our county’s public hospital Natividad Medical Center. Their excellent caregiving to the patient and hospitality to our interpreters were highly commendable. We appreciate all the hard work involved on all sides and are honored to share such an excellent work between foreign sign language and American sign language interpretation.

An Example

Imagine an elderly woman being brought to a hospital, accompanied by her grandson. The family has only recently moved to the USA from Oaxaca Mexico, but the elderly woman’s first language is Triqui Bajo, an indigenous Oaxacan language. While her grandson understands his grandmother’s speech and can communicate with her, his native language is Spanish.

If an Triqui Bajo interpreter were not provided, the woman would have to speak to her grandson in Triqui Bajo about the pain in her stomach, the grandson relaying her words to the best of his ability in Spanish to the interpreter or hospital staff. Like the children’s version of the “telephone game,” there’s a high chance that some, if not much, information will be lost. As the grandson was not well versed in Triqui Bajo, he may be missing critical vocabulary, such as anything from “fracture” to “pneumonia,” “hernia,” and beyond.

What this Means

This lack of a matching language pair can inhibit the service that a client receives. In severe cases in a medical setting, this can be a matter of life and death. This case study highlights the importance of translators and especially interpreters who are fluent in minority languages. It’s critical to find people with knowledge of these languages. If due to the last minute nature, an in-person interpreter is not available, remote interpretation methods should kick in.

Imagine that they were able to get an interpreter for Triqui Bajo and English; this would allow for a direct flow of communication between the elderly woman and the hospital staff. Response time for treatment would subsequently be quicker, and the woman might therefore feel more comfortable and confident that she is receiving adequate care. While the grandson might need his own English/Spanish interpreter to understand fully the treatment decisions, that could easily be delegated to another interpreter and not require a stretched out “telephone game” where meaning can be lost.

Monterey Language Services provides translation and interpretation services for all languages and is very strong in providing Triqui Bajo interpretation Services. Every day, we send Triqui Bajo interpreters to cover medical interpretation assignments or IEP (Individualized Education Program) assignments. There have been some high profile Triqui Bajo legal interpretation cases served by Monterey Language Services as well.