It’s an unfortunate fact that many people have false ideas about language. For example, hearing a non-standard dialect of English—such as African American Vernacular English or Appalachian English—might cause someone to think the speaker to be not well-educated, when in actuality, linguistic choices don’t necessarily reflect the intelligence of the speaker. A separate “dialect,” also called a “variety,” of a language can create cohesiveness in a smaller group among speakers and allow members to feel more at ease.

A so-called “language” tends to be the “ideal” way to talk by the most powerful group among a larger whole, whether in one country, several countries, etc. For example, when our colleague, Olivia, studied Japanese in college, she was taught the Tokyo dialect, because that’s where the current capital of Japan is, as well as its center of its business and trade. When she lived in a homestay in Nagoya, a major city to the west of Tokyo, she was surprised when some people would conjugate verbs differently or use sentence endings she’d never heard of.

An “accent” can sometimes be used interchangeably with “dialect/variety”; however, this isn’t quite the case. “Accent” refers to how a person pronounces words (think a New Yorker saying “I’m walkin’ here!”), while “dialect” or “variety” refers not just to pronunciation, but also grammar and vocabulary (like “I gone down to the meeting, but wasn’t nobody there” or “bald” for a treeless mountain in Appalachian English).

In the article mentioned above, the individual said he spoke “pidgin” English. A “pidgin” is a form of language that arises when two or more groups who do not have a language in common must speak together, and create simplified, rather limited vocabulary and grammar structures. Linguists tend to consider pidgins as incomplete languages, as they do not generally have a fully structured grammar. A pidgin may form into a “creole” when fully developed vocabulary and grammar develop from children who learn to use the pidgin as their native language. An example of a pidgin sentence is: “Dem neva cam?” for “They haven’t come yet?”

The world of linguistics goes even farther and deeper than just these examples, and are just some of the things we need to think about as language service providers. An interpreter might need to study up on a dialect before helping a client, or a separate person might need to be found altogether if the interpreter knows nothing of the specific language variety.

As a language service provider, we think of these different scenarios, cases, and variations all the time. It’s our responsibility to provide our clients with quality service, and getting to the heart of linguistic differences is just one aspect of that.

That article reminds us of a recent situation we encountered. We had a client seeking asylum in a somewhat remote location in the United States who requested Triqui interpretation. We were about to provide a Triqui interpreter over the phone for telephonic interpretation, given that in-person interpretation in such a remote location was not really possible for the client. However, at the last minute, the asylum office decided that they did not allow telephonic interpretation. There could be any number of reasons for the telephonic interpretation cancellation. Yet, these incidents have got us thinking. What rights do non-citizens have in the United States, especially in regards to translation and interpretation?

According to Title VI of the Civil Rights Act of 1964, any program that receives Federal funds or financial assistance cannot discriminate based on race, color, or national origin of a person; this also means that these programs must provide access to people with limited English proficiency. Read more about Title VI here and more about Title VI and LEP services here.

However, Title VI does not provide an all-encompassing solution. Service providers are only required to take “reasonable steps” to give access to their programs to LEP individuals. Whatever the case, non-citizens do have the right to request language assistance from Federally-funded institutions. Non-citizen’s rights to have access to translation and interpretation is a basic human need for communication. We at Monterey Language Services are all for supporting the human rights that non-citizens deserve to have in whatever format that interpretation would be conducted, be it in-person, by phone, or over video.

This blog post is our first attempt to look into non-citizen rights to translators and interpreters, so stay tuned for more to come!

Our interpreters are professionally qualified. They have studied translation and interpretation at the graduate or undergraduate level, or are professionally certified, or have received training in medical, legal and technical subject areas. They are experienced medical interpreters, legal interpreters and technical interpreters. Furthermore, they pursue continuing on-the-job training and education.

Our interpreters are not only local, able to come to our headquarters or to our client sites to perform services, but also distant, working remotely through a range of technology options such as video remote.

Our interpreters work consecutively, but also at conference, offering simultaneous interpretation.

Monterey Language Services has been providing language support to hospitals for years. A short list includes Spanish, ASL, Vietnamese, Arabic, Mandarin and Cantonese, Korean, Tagalog, Russian, French, Portuguese, German, Japanese, Punjabi, Gujarati, and indigenous languages such as Triqui, Mixteco, Zapotec. Even when a rare language is needed, we can vet and bring interpreters to our customers in a matter of hours.

We stand by ready 24-7, either work with a regular schedule of interpreting appointments, or provide last minute on-demand interpretation, for example for a hospital’s emergency needs.

It is our goal at Monterey Language Services to provide a full line of interpretation services. And it is to that end that we maintain our huge pool of professional interpreters to serve you whenever or wherever you need them.

Monterey Language Services strives to provide the highest quality of translation and interpretation services. Please feel free to contact us for more information.

Interpretation, however, can mean many different things. It can be in-person, when interpreters travel on-site, to hospitals and doctors’ offices or to conference, including seminars, workshops, and trainings. They provide consecutive or simultaneous interpretation, using transmitters and receivers or, alternatively, the booth, or even simply through whisper interpretation.

Interpretation can also be done from a distance. One option is using a video conferencing system, which can provide private and secure communication that meets medical and legal industry requirements. Another option is Video Remote Interpretation through the use of a tablet, smartphone, laptop, desktop or HD.

We offer all of these options, and more. It is our goal to provide a full line of interpretation services, including any necessary equipment, Spanish to ASL relay, etc. Which method of interpretation would better serve your needs? No matter what it is, you can always find it here at Monterey Language Services.

Because rather than hiring a professional interpreter, the court let one of the witnesses’ uncle do the interpretations.

The problem occurred because rather than following Ferrier’s instructions of interpreting word for word what the witness said, the interpreter went beyond relaying and started to explain what his nephew was saying.

Usually courts will not allow anything but professionals to interpret for this exact reason. Most court interpreters are trained exactly for this purpose so that there is no need to explain anything that the witness is saying, thus, preventing complications like this one.

Source: http://republicanherald.com/news/problems-with-interpreter-lead-to-continuance-in-auburn-attempted-homicide-case-1.1315986

Monterey Language Services provides medical interpretation and legal interpretation, which are among the most needed services.  In the medical field, we translate/interpret for doctors and patients, while also translating/interpreting forms, procedures, conferences, presentations, worker’s compensation, AME and QME.  In the legal field, the company translates and interprets depositions, witness interviews, court hearings, trials, conferences and presentations.

The following shows an example of our growth in the two areas.  We had to find interpreters in a pinch to help a hospitalized child, and a person who had been involved in a car wreck.  So, we made countless phone calls to interpreters who were available at the moment, and who could interpret for the right language combination.  This process required significant effort and motivation, but it was a very fulfilling experience knowing that we were helping people in their real lives when in times of need.

So what does this mean?  Overall, it relates to the concept of helping with communication.  We have the dedication and capacity to provide different kinds of language services in the medical and legal fields, whether it is an emergency or it is a language of which you have never heard before.

Please check out our pages about medical interpretation and legal interpretation:

http://www.montereylanguages.com/medical-interpretation-services.html

http://www.montereylanguages.com/legal-interpretation-services.html